Privacy Policy

                                                    
Privacy Policy 

Three Counties Timber & Building Supplies are ensuring we protect your data and fully comply with the new General Data Protection Regulation (GDPR).

The information below tells you how we handle your Data to keep it fully protected and what we do with it.

Please take time to read our policy notice.

What information do we collect about you

We will ask for information about you when opening a credit or cash account, enter your details via our website or place an order for delivery.

The type of information Three Counties may collect from you:  

1.Your name                                                                            
2.Postal address                                                                             
3.Contact number                                                                             
4.E-mail address                                                                            
5.Trade/profession                                                                             
6.Bank details where applicable                                                                             

How do we use the information we collect about you

Three Counties may use the information provided by you to:  

1.Process your order or to manage your account;                                                                           
2.Send any correspondence or paperwork in relation to your business with us;                                                                            
3.Contact you with relation to any orders placed or potential orders;                                                                             
4.General record keeping purposes;                                                                             
5.Credit checking agencies when opening an account with us;                                                                             
6.To contact you for feedback on our products or services;                                                                            
7.To notify you of any important changes to our services and procedures.  
 
 How is your information being protected

Three Counties will ensure your information is protected by:  

1.Safely securing all personal information both physical and technological;                                                                   
2.Assigning a data protection officer;                                                                                    
3.Not keeping information longer than necessary;                                                                                     
4.Not keeping unnecessary information;                                                                                    
5.Restricting the access to the information;                                                                                     
6.Having the correct protocol in place.                                                                                     

Disclosing your data

We would only disclose any of your information to the Credit Protection Agency and Credit safe when we have received an account application form. If you wish for this not to be done then please contact GDPR@3ctbs.com , however this may result in your application being void.

When processing a direct to site delivery your information i.e. Name, delivery address, contact number will be passed on to another supplier only for the purpose of completing the order successfully. However if you wish for this information not to be passed on please do not hesitate to inform us.

Please note if any information is requested by police or any legal enforcement agency we may release your details.

All information is secured safely and managed accurately.

Data Retention

Three Counties will only retain any personal data for as long as necessary to achieve the purpose we have collected it for. This can include any legal and accounting requirements.

Please note you have the right to request access to your personal, amendments to it and for it to be deleted. 

 
Website Quotation service

Three Counties offer a quotation service within our site. This is to enable the customer to enter their details and select numerous products which then gets sent to selected individuals within our sales team to be entered into our computer system and a response to the enquiry will be made in due course.

Please note any information supplied by the customer for this service will only be stored on our system for its intended purpose or any future business with Three Counties. It will not be given or shared for any other purpose.

  
Monitoring

Three Counties use CCTV within the company for the security of our customers and staff but also to prevent and detect any crime which may occur.

Data Protection Act

General Data Protection Regulation GDPR.

Three Counties Timer & Building Supplies gives our full and continual support for the new regulation. This is ensuring our customers, suppliers and employees personal information or data is secured and managed to the highest standard and to meet all obligations.  
 

 


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